Covid 19

To all our customers:

  • To protect the health and safety of customers, important measures have been put in place and they are rigorously enforced by our company.
  • You will have to comply at all times with the measures put in place and in case of non-compliance, employees will be allowed to intervene.
  • If you have any questions, please contact us

Housekeeping

Our staff has been given strict instructions for new working methods to maximize safety. Our hygiene measures always been above and beyond, and we will continue that way. We are doubling effort for cleaning surfaces and objects frequently affected, such as

  • door handles and knobs
  • Switches
  • Faucets
  • Phones
  • Remote controls
  • dishes and cutlery
  • cottage keys and keypads
  • Ramps

We use recommended disinfectant.

Useful links from the Ministry of Health and Social Services

Self-Care Guide - COVID-19 (revised edition)

Washing hands - Simple and effective

Disinfecting your hands

Respiratory hygiene - Protect the health of others

Wearing a Face Covering in Public Settings

Instructions on Return Home from Abroad - Coronavirus

Instructions for People With COVID-19 Symptoms

*******************Special Covid 19 cancellation policy. ********************

 Our cancellation policies remain the same, but we added a line: All guests that have a reservation during an inter-region closeout set by the government will get a full refund to the amount paid to Tremblant Prestige. *Please note that any commission paid to a third party might not be refundable.

COVID-19 related circumstances not covered include: transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates—like evacuation orders

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