Privacy Policies
Privacy Policy for Tremblant Prestige Vacation Rentals
Thank you for choosing Tremblant Prestige for your vacation rental needs. Your privacy and the security of your personal information are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
We may collect personal information, including but not limited to:
Names
Contact information (address, phone number, email)
Payment details
Identification documents (for booking verification)
Special requests and preferences
Non-personal Information
We also collect non-personal information, such as:
Browser information
Device information
Cookies and similar technologies
How We Use Your Information
We use your information for the following purposes:
Booking and Reservation: To process your reservations, manage your account, and communicate with you about your stay.
Customer Service: To provide customer support, respond to inquiries, and address any issues you may encounter.
Improving Services: To enhance and personalize our services, we may analyze information to improve our offerings and user experience.
Marketing and Promotions: With your consent, we may use your information to send you promotional materials, special offers, and newsletters. You can opt-out at any time.
Legal and Security: To comply with legal obligations and to protect against fraud, unauthorized transactions, and other liabilities.
How We Share Your Information
We may share your information with:
Legal Compliance: In response to a legal request or when required to comply with applicable laws and regulations.
Business Transactions: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Your Choices
You have the following choices regarding your information:
Access and Update: You can access and update your personal information by logging into your account.
Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the communication.
SMS Terms & Conditions
SMS Communications: You can opt-out at anytime by replying STOP and will not receive any further messages.
1) SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2) Types of SMS Communications:
If you have consented to receive text messages from TREMBLANT PRESTIGE, you may receive messages related to the following:
CUSTOMER CARE
Example: “Hello, this is a friendly reminder of your upcoming reservation at [NAME OF CONDO] at [ADDRESS OF THE CONDO] FROM [ARRIVAL AND DEPARTURE DATE]. Reply STOP to opt out of SMS messaging at any time.”
3) Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per month regarding your reservation.
4) Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5) Opt-In Method:
You may opt-in to receive SMS messages from TREMBLANT PRESTIGE in the following ways:
If the guests messages us first.
By submitting an online form through our Contact Us page(Case to Case Basis)
We ask the guests verbally while on the phone with them
6) Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7) Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.tremblantprestige.com/privacy-policy
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8) Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page and Terms and Conditions section.
Message frequency may vary
Cookies: You can manage your cookie preferences through your browser settings.
Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Information sharing:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Tremblant Prestige Vacation Rentals
By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Tremblant Prestige for your vacation experience.
